Frequently asked questions
Quick answers for your OX Amz MCP setup.
Where should I start?
Start with one Amazon store and one country. Follow the guide one stage at a time, and test reading stock, orders or sales before enabling live changes.
My OX connection already works. Do I need to start again?
No. Keep the working connection and use Check your connection. Avoid generating new authorizations unless they are needed.
What should I do myself, and what does my setup helper do?
You sign in to Amazon, check the business, review permissions and submit applications. Your setup helper prepares the protected settings on your computer and checks the connection.
Where should I enter passwords and secret values?
Enter your Amazon password only on Amazon. Keep app secrets and refresh tokens in the protected configuration used by your setup helper. Do not paste them into this guide, chat or a support draft.
Why does my Amazon screen look different?
The screenshots are official examples, not your account. Amazon can change its menus. Follow the named controls and source links; ask for help if the expected option is missing.
How do I enlarge a screenshot?
Click the screenshot or choose Zoom in. It enlarges inside the guide. Click again or choose Fit screenshot to return to the normal size.
Does reviewing a stage mean Amazon approved it?
No. A review checkbox is only your own checklist. Confirm approval in Amazon and validate access with a read-only test.
Will my checklist be saved?
Not yet. The current guide does not save your review checkboxes after a page reload. Keep your own notes for now.
Do I need advertising access?
Only if advertising is part of your beta. Amazon Ads access is separate from seller API access. Otherwise, skip that stage.
What if I get stuck or Amazon rejects a request?
Use Find my problem, then the matching support draft. Replace the placeholders with verified facts and submit the case yourself. Never include secrets or unredacted account screenshots.